What we did:
Following an audit of commercial properties within the London Borough of Islington, we contacted Max Publishing Limited, a leading B2B multimedia media firm, as our analysis suggested they were overpaying on their non-domestic rates.
We submitted an application to the Valuation Office Agency and within 6 weeks, we received notice that our analysis was well founded and our submission successful. As a result of our application, Max Publishing qualified for relief that was previously inaccessible to them. After then conversing with the council on Max Publishing's behalf, we were able to secure a refund and confirm a reduction to their liability moving forward.
A real, true lesson that sometimes it's good to trust people when they say 'leave it to us, we'll sort it'.
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